1.Where are you shipping to?

We are shipping to the following countries:

- America:United States, Canada, Mexico

- Europe:Germany, UK, France, Netherlands, Spain, Sweden, Switzerland, Denmark, Finland, Greece, Portugal, Slovakia, Hungary, Norway, Romania, Slovenia, Italy, Austria, Luxembourg, Belgium, Ireland, Poland, Czech Republic

- Oceania:Australia, New Zealand

- Asia:Japan, Singapore, Indonesia, Malaysia, Thailand, Vietnam, Philippines, Republic of Korea, China(Hong Kong, China Mainland).

If any other areas outside of the above, please contact us at:

2.Whereare you shipping from? 

We are shipping from China. All orders will be shipped directly form our original manufacturer warehouse.

3.What's your shipping method?

Your orders will be shipped by international express service or postal service. The shipping method may vary for different countries. 

All packages will be shipped with tracking numbers so you can track the delivery status in time. 

4.What’s the shipping charge?

When placing your order, select your country and shipping cost will be automatically applied. Please note that shipping to some remote regions or areas may cause extra charges and if extra charges incurred, that would be borne by customer. 

5.Are Customs Charges included?

Customs Charges are NOT included. According to your local customs regulation, duty fees and taxes may apply. The amount of duties and taxes vary by your local country. All costs incurred by the customs are borne by customer. 

6.How do I change my shipping address?

If you’d like to change the shipping address, please contact us at We will try the best to update your address.

7.How long will it take for the delivery?

Usually it takes about7- 14 business days for international transportation, also depending on the specific address and areas, maybe sooner or later. We will send you a tracking number by email after your parcel leaves the warehouse.

8.What if I refuse delivery?

Refused packages—and those that are not received due to negligence on the part of the recipient—are refunded once received by our warehouse, less the cost of shipping to and from the destination address, as well as any applicable duties and taxes.

Please Note: In some situations, the return charges might be surprisingly high, so we suggest do not refuse package.

Affected by Covid-19, there will be some delay on the delivery.